Flight cancelled!

I am flying back to Bali from Yogyakarta. I will overnight in Bali to prepare for my trip to my next country.

This time I am heading to Australia.

I plan to start in Cairns, Australia and work my way down south.

My flight back to Bali is uneventful. In Bali am staying at the same hotel I previously stayed in by the airport. It seems to be much easier accessing the hotel when flying into the domestic terminal.

I use the evening to make sure I have all the documents ready I need for Australia, including making documents accessible offline – you never know when your phone data will just stop working!

My flight is supposed to be a direct flight at 11:15 am. I wake early to up to make sure I am at the terminal early like usual. I visit one of the lounges to get something to eat. In the lounge start noticing the flight is delayed. I decide this is a good time to try out another lounge at the airport to get some cocktails while I wait.

As time goes on the flight time keeps changing, getting nervous so I walk toward the gate to see what is happening.

I am flying Jetstar and their customer service is non-existent. No meaningful information is given to the travelers. Sometime in the afternoon they finally cancel the flight. Once before I’ve had a cancelled flight with Delta and they were pretty good at communicating to the travelers the plan for the next flight. Travelers on this flight are freaking out and trying to make phone calls to customer service while we await instructions. I patiently wait thinking things will be communicated to us in time. Ugh, not really. We finally figure out we need to go through reverse immigration, get our bags and someone would meet us at the airline check-in for more information.

Waiting to go through immigration the opposite way.

I seem to wait forever to claim my bag. At check-in they tell my new flight time for tomorrow (Note: the time they give is wrong). I finally get on a bus to take us to a hotel that will house us for the night. I could make my own arrangements but best to stay with the group since they should arrange all transportation and meals for us.

On the bus

We arrive at the hotel and I get my hotel room key, meal voucher and a vague instruction for tomorrow (Note: The flight time they tell us is wrong too). The hotel lobby isn’t bad but the rooms are pretty outdated. The hotel probably was pretty nice when it was first opened.

I settle in and decide to go out for a look of the ocean and order something to eat. The situation isn’t the best but we are right on the water!

I watch the sunset from a patio with drinks while listening to a duet band singing Islands in the Stream. I get to chat with some other flight passengers.

I head to bed early because I keep getting conflicting information on tomorrow’s flight time and I want to be prepared for anything: airport says 6:00 am, room notification says 10:00 am, and online says 7:00 am).

We get the morning call and make it in time for the flight so it all seems to work out. I get a well deserved coffee with my breakfast voucher.

Once arriving in Cairns, Australia I have a little bit of a wait for my van pickup. I am sad I am missing a day in the city due to my flight cancellation. I will need to pack all I really wanted to see in a shorter period of time I guess.

My hostel Mad Monkey Backpackers is great. I have a nice air conditioned private room with a private bathroom. I love the lounge area to catch up on social media back home.

Luckily I am able to move the Great Barrier tour I had scheduled for today for two days later. Tomorrow I am heading out to see the rainforest in Australia.

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